SHIPPING.
RETURNS.
NO GUESSWORK.
EVERYTHING YOU NEED TO KNOW ABOUT
GETTING YOUR GEAR—AND GETTING IT RIGHT.
SHIPS FAST
Packed in Atlanta.
Ships in 1–2 business days.
30 DAYS
Packed in Atlanta.
Ships in 1–2 business days.
FREE SHIPPING
Free Shipping when you or the complete “Essentials” Bundle
GETTING
YOUR GEAR
We work to get your order out quickly so you can get back to what you do.
Georgia sales tax is calculated at checkout.
STANDARD SHIPPING
$5.95 | 3–5 business days
EXPEDITED SHIPPING
$14.95 | 2–3 business days
FREE SHIPPING
Orders $75+ (qualifying orders only)
ORDER PROCESSING
Orders are packed by hand in Atlanta and ship within [1–2] business days.
TRACKING
You'll get a tracking number by email as soon as your label is created.
SHIPPING ADDRESSES
Double-check your address at checkout. We can't reroute a package once it's with the carrier.
RETURNS / EXCHANGES
If something isnt right, we’ll work with you to make it right!
RETURNS
We want your gear to fit right and perform. If it doesn't, we've got you. Returns and exchanges are accepted within 30 days of delivery. Items must be unworn, unwashed, and in original condition.
SIZE EXCHANGES
Need a different size? Email us at [info@nvrrtr.com] with your order number and the size you need. We'll confirm availability and send return instructions. You cover return shipping. We ship your new size free.
REFUNDS
Prefer a refund? Follow the same steps. Once we receive and inspect your return, we'll refund the item price to your original payment method within 3–5 business days. Original shipping charges are non-refundable. Your bank may take a few additional days to post the credit.
THE GRIND
For hygiene reasons, The Grind can't be returned or exchanged unless it's defective.
THE ESSENTIAL BUNDLE
Sizes within the bundle can be exchanged individually. To refund the bundle, return it complete, with socks unworn and in original packaging.
DAMAGED OR INCORRECT ORDERS
Received a defective, damaged, or incorrect item? Email us within 14 days of delivery with a photo, and we'll send a replacement and cover all shipping costs. No need to send anything back first.
Please don't ship anything back before emailing us. Returns sent without contacting us first may be delayed.
IF WE GOT IT WRONG, WE WILL MAKE IT RIGHT
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery. Send your order number and a brief description (with photos if possible), and we'll take care of it.